We’re living in an age where internet and tech use is essential for any business operation. If you run a small business, your employees surely use different tools, software, hardware, applications, and platforms on a day to day basis to complete their work.
Much of your business will operate online too, through your website, social media, emails and instant messaging. Because of this and the upswing in remote work, it’s not surprising that cybercrime is on the rise.
Many small business owners make the mistake of assuming that cyber criminals will only target Fortune 500 companies, big names and brands with more money and more data. However, this couldn’t be further from the truth.
In fact, small businesses are at higher risk of attack from cyber criminals! If your small business is attacked, it’s much harder for it to recover both assets and good reputation. Thankfully, there’s easy and cost-effective ways to prevent cybercrime from threatening your business, employees, and customers.
It’s absolutely essential that you protect your business, your employees, and your customers by investing in cyber security. The best, easiest, and most cost-efficient way to achieve this is to train your remote employees in how to prevent, identify and mitigate attacks. Here’s a little more information on why you need to train your staff in cybersecurity.
1. Protect your customers.
First, you need to protect your customers. These are the individuals driving profit to your business and you want to maintain a good relationship with them. When you deal with customers, you tend to take on a whole lot of their private data including their name, contact details, and payment information.
You need to ensure that customer data is in good hands and that your company values their contribution. Breaches can result in customers experiencing identity theft or financial theft, which could tarnish your reputation.
Customers who have experienced a cyber attack at your hands are less likely to engage with your brand in the future and are less likely to continue buying from you.
2. Protect your employees.
A business of any size has large amounts of data from customers, employees, and other businesses. This data is likely to include personal information, contact details, and financial statements. This information can be easily stolen and used against you or your employees.
Your dedicated employees consistently devote their time, passion and energy to your company. They are the people who drive your profits and promote your success. So, you owe it to them to protect their data from hackers.
Failing to protect your employees from cyber attacks can result in a lack of trust, which could foster a hostile workplace environment and reduce overall employee productivity. It could also result in good staff members handing in their notice and leaving to work for another, more reliable company that prioritizes their security.
3. Protect your business.
A successful cyber attack can have a profound negative impact on your business. Your business is at risk for losing not only money, but your hard-earned reputation too, which is much harder to recover. A Managed IT Services Provider can help protect your company from:
- theft of corporate information
- theft of financial information
- theft of money
- disruption to trading
- loss of business
- loss of contracts
You are also likely to incur costs following a cyber attack, such as costs associated with repairing systems, networks, and business devices.
The trust between you and your customers is of the utmost importance. Your customers count on you to protect the information that they have provided you with in order to carry out transactions. Once this trust is broken, you may lose customers, sales, and profits.
Reputational damage could also negatively impact your relationship with suppliers, partners, investors, or other third parties you work or collaborate with. Don’t risk your valuable business partnerships by disregarding cyber security. Train your employee in preventative measures to ensure the protection of sensitive data.
As you can see, training your remote employees in cybersecurity really can make all the difference when it comes to protecting your customers, your staff, and your business as a whole.